Urban Wings are committed to ensuring the security and protection of personal data. The following information is provided in accordance with the requirements of the General Data Protection Regulation (“GDPR”).
How we collect personal information
If you contact Urban Wings using the contact form on the website (www.urbanwings.co.uk), this contact information is stored securely by the website and is sent in an automated email to Urban Wings.
What personal information we hold
Urban Wings collects and processes the following information:
When you contact us by email or through our website, we collect your name, company name, phone number and email address.
How we use your personal information
The purpose for which personal data is processed may include any or all of the following: deliver services and meet contractual obligations.
Who we share your personal information with
Urban Wings will not share your personal information with another party for any purpose except where we are required to do so in accordance with our statutory or contractual obligations.
How we store your personal information
We use third parties to support us in providing our services and to help provide, run and manage our information technology systems.
For example, providers of information technology, website hosting and management, data analysis and data back-up.
We are committed to ensuring that personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure this information.
How long we retain your personal information for
We retain personal information for as long as is necessary to achieve the purposes listed above and for any other permissible related purpose.
Right to inform
This privacy notice meets our requirement to inform you of our processing of personal information.
Access to personal data
You have a right of access to personal data held by us as a data controller. This is known as a ‘subject access request’. This right may be exercised by contacting Urban Wings on:
Telephone number: 07809583200
We will aim to respond to any requests for information promptly, and in any event within 30 days.
Rectification of personal data
To update personal data submitted to us, you may email us at firstname.lastname@example.org or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which you registered.
Right to withdrew consent
Unless the data received was based upon obtaining consent, the right to withdraw consent does not apply.
Rights that do not apply in these particular circumstances
Not all of the rights under the GDPR are available as one of the reasons we are holding your data is on the basis of it being a legal obligation and therefore the right to erasure, data portability and to object do not apply
This privacy statement was last updated on 1 November 2019
How to complain
If you have any cause for complaint about our use of personal information, please contact us at:
Director: Andy Crowle
Telephone number: 07809583200
If we are unable to address your complaint satisfactorily, you can also complain to the Information Commissioners Office.
Further information on your rights and how to complain to the Information Commissioners Office can be found on their website www.ico.org.uk.