Privacy Policy

Urban Wings are committed to ensuring the security and protection of personal data. The following information is provided in accordance with the requirements of the General Data Protection Regulation (“GDPR”).

This privacy notice describes why and how we collect, store and use personal data and provides information about an individual’s rights. It applies to personal data provided to Urban Wings, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy policy or as otherwise stated at the point of collection.

How we collect personal information

If you contact Urban Wings using the contact form on the website (www.urbanwings.co.uk), this contact information is stored securely by the website and is sent in an automated email to Urban Wings.

What personal information we hold

Urban Wings collects and processes the following information:

When you contact us by email or through our website, we collect your name, company name, phone number and email address.

How we use your personal information

The purpose for which personal data is processed may include any or all of the following: deliver services and meet contractual obligations.

Who we share your personal information with

Urban Wings will not share your personal information with another party for any purpose except where we are required to do so in accordance with our statutory or contractual obligations.

How we store your personal information

We use third parties to support us in providing our services and to help provide, run and manage our information technology systems.

For example, providers of information technology, website hosting and management, data analysis and data back-up.

We are committed to ensuring that personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure this information.

How long we retain your personal information for

We retain personal information for as long as is necessary to achieve the purposes listed above and for any other permissible related purpose.

Your rights

Right to inform

This privacy notice meets our requirement to inform you of our processing of personal information.

Access to personal data

You have a right of access to personal data held by us as a data controller. This is known as a ‘subject access request’. This right may be exercised by contacting Urban Wings on:

Email: enquiries@urbanwings.co.uk
Telephone number: 07809583200

We will aim to respond to any requests for information promptly, and in any event within 30 days.

Rectification of personal data

To update personal data submitted to us, you may email us at enquiries@urbanwings.co.uk or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which you registered.

Right to withdrew consent

Unless the data received was based upon obtaining consent, the right to withdraw consent does not apply.

Rights that do not apply in these particular circumstances

Not all of the rights under the GDPR are available as one of the reasons we are holding your data is on the basis of it being a legal obligation and therefore the right to erasure, data portability and to object do not apply

Changes to our privacy policy

We keep our privacy policy under regular review and will place any updates on our website. Paper copies of the privacy statement may also be obtained by writing to us at:

Email: enquiries@urbanwings.co.uk

This privacy statement was last updated on 1 November 2019

How to complain

If you have any cause for complaint about our use of personal information, please contact us at:

Director: Andy Crowle
Email: enquiries@urbanwings.co.uk
Telephone number: 07809583200

If we are unable to address your complaint satisfactorily, you can also complain to the Information Commissioners Office.

Further information on your rights and how to complain to the Information Commissioners Office can be found on their website www.ico.org.uk.

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